We’re open and committed to keeping you safe. Read our COVID statement, here >.

Fire Breaker - What this means for White Dove Motor Group

We are open for all Sales Enquiries as well as essential repairs, MOT and Servicing.

White Dove Motor Group are open and committed to keeping you safe. Please find all COVID-related information below and if you have any questions, please don't hesitate to get in touch. Call us on 02920 642999 or email info@whitedove.uk.com.

 

Essential repairs, MOT and Service:

The safety of our Customers and Staff is paramount, which is why we've made COVID-secure changes to our Showroom / Services to ensure maximum safety. Our Aftersales Department is fully operational. We're carrying out essential repairs, MOT and Servicing at our Hadfield Road location. We're also offering a Collection and Delivery service, so you don't have to leave your home! You can book your Service online, here.

Dropping your Vehicle off for its Service/MOT:

When entering our premises, please apply Hand Gel at our Cleaning Stations. As of Monday 14th September, it is also a requirement to wear a Face Mask.

We've re-arranged the layout of our Showrooms, and have updated our working procedures so Social Distancing measures can be observed and maintained. All our Showrooms operate on a one way system; there are floor markings laid out across our Dealerships to make the process a little easier. 

You will notice that all Staff are wearing PPE and there are Perspex Screens in-front of them. We've done this to ensure maximum safety for our Customers and Staff members. 

When bringing your SEAT, SKODA or SUZUKI in for a Service at White Dove, we will provide you with a plastic bag, where we kindly ask you place your Key! We will then sanitise this before your Vehicle is taken into our Workshop. 

When collecting your Vehicle, all documents will be sent to you electronically unless you require a paper copy. At this time, we only accept Card electronic payments. 

For your peace of mind, all Vehicles prior to Collection or Delivery will be fully sanitised. 

 

CLEANLINESS

HYGIENE

Alongside our Sanitisation Stations and rigorous Showroom Deep Cleans, we're kindly asking that all Customers and Staff stay 2M apart. We've always built strong, friendly relationships with our Customers, but on this occasion kindly ask that Customers and Staff abide by the 'No Handshake Rule'. This will reduce the risk/ spread of potential infection. 

All team members are required to wash their hands regularly, and every Technician is to change their Gloves between every Vehicle. All Vehicles that enter our Workshop are sanitised and protected with Seat, Gearstick and Wheel coverings. 

 

 

Sales Enquiries 

As per the Government Guidelines surrounding the 'Fire Break Lockdown', our Sales Showrooms are now closed until 9th November. However, we are fully operational Online.

You are now able to buy your next Car from White Dove Motor Group, from the comfort of your own Home, and have it delivered directly to your door or place of work!

Our Sales Executives are on hand to answer any questions you may have. With the latest technology, we're able to set up 'virtual appointments', so you can speak to our Sales Team direct! Visit our website, here, to start your Car buying journey. 

Simply find your car, reserve it for £99 and we'll handle the rest.

We're currently offering: 

  • Huge selection and massive savings across our Used Car Range
  • All Cars FULL sanitised 
  • Nationwide Home Delivery - T&Cs apply
  • £99 Reservation on all Used Cars
  • 30 day no quibble exchange - T&Cs apply 
  • Personalised Video 
  • Competitive Part Exchange on your current Car
  • Low rate Finance 
  • Multipoint Check
  • Warranty - T&Cs apply 
  • Roadside Assistance - T&Cs apply 
  • Complimentary Five Day Drive Away Insurance
  • 2 Services for £79 - T&Cs apply - excludes Suzuki

Whether you're looking for a Used SEATSKODA or SUZUKI, you'll find all of our Approved Used Vehicles on our website. All pricing and imagery are up-to-date and all Vehicles can be reserved online for only £99! 

When buying a Car, we're also ensuring maximum safety by sealing each Vehicle with a 'Sanitisation Approved' sticker, which you will tear when you enter the Vehicle for the first time after it's been cleaned. 

 We're also giving £100 discount across our Used Car Range for NHS and Essential Worker Staff. Simply send the Sales Executive you're dealing with a copy of your NHS/ Essential Worker ID; once you take delivery of your new Car, we'll refund you £100 as a thank you for your amazing work during the COVID-pandemic. 

FAQ's:

 

I want to buy online, but I have some questions regarding a Vehicle? 

Please call us on 02920 642999 or email info@whitedove.uk.com.

 

How secure is your online deposit process?

We have a secured payment system, which utilises encrypted software to protect your card details. We do not have access, nor do we store any of your card details. 

 

Can I amend my delivery or collection date after I have placed an order with White Dove?

Of course! Please speak to our Sales Team as soon as possible so we can see what works best.

 

My current car is on Finance, how do I get a settlement?

We can help you with this, just speak to one of our Sales Teams.

 

Can I use my part exchange as my deposit for another car?

Yes, you can! So long as there is no current outstanding Finance on the Vehicle. If there is, this will have to be settled by us as part of the transaction. Any balance left, we can then use towards your deposit.

 

I’m not sure about the Car I’ve seen online, can you help?

Most certainly! We can provide you with extra information, send personalised videos, or help you source another vehicle in stock that suits you better.

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From everyone at White Dove Motor Group, we'd like to thank you for your understanding and co-operation during these challenging times. 

Any questions, please call us on 02920 642999 or email info@whitedove.uk.com.

The Directors of White Dove Motor Group

Cardiff

Hadfield Road

CF11 8WD.

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