My experience with White Dove SEAT in Cardiff was fantastic. The showroom was super clean and tidy and the atmosphere was relaxed. All staff seemed happy and I was greeted by Alex as soon as I came in. He gave me the space to have a look at the cars I was interested in - there was no pressure whatsoever.
We had a chat about what I was looking for when I came back in and Alex walked me through the other cars that were available which was a big help - I actually went for a different car than I initially intended and it was the best decision I’ve made.
When I chose my car, Alex guided me through the entire process and was extremely professional and informative. Again there was no pressure and absolutely no “sales talk”. He went above and beyond and took the time to go through various options and answered all of my questions. Glen was also very helpful and friendly. After everything was agreed, I left the dealership knowing exactly what the next steps were and what to expect. White Dove called to check in when they promised they would and helped with processing.
I went back to collect my new car within a couple of days and it was clean and ready to go. Alex took the time to go through the controls and again answered any questions I had.
The whole experience was great and I left with a smile on my face. It felt like a warm family-run business, rather than a car showroom - and it definitely melted all the misconceptions I had about buying a new car / finance. Alex is a credit to the company and I will definitely stick with White Dove!